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Marcia P.

We were scheduled to get our new metal roof a few days before Hurrican Ian hit. We had already given them half of the cost of the roof. I called Clayton, our salesman to let him know we had know idea when we would be able to start the roofing project as we had a very tree fall on and in our home. He said he couldn't guarantee what the price would be as cost of materials go up. I asked him to just go ahead and return our deposit. After he spoke with his boss, he called back to say they would honor the original estimate and hold the deposit till we were ready. They did exactly that! We just got our roof after almost 2.5 years and a few more hurricanes. We had a long battle with our Insurance company and then getting started on repairs. There were a few mishaps that were taken care of immediately! Thank you Roman's for sticking it out with us and taking care of us!

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4.8 out of 5
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